What to Take Away for Your Own Project
The program worked because of two decisions that can be applied to any themed night at a hotel or restaurant.
First: Connect the theme with a continuous narrative, not a scattering of thematic elements. Any theme (space, fairy tale, retro, cinema) is elevated when the evening has a dramatic arc. Guests need to arrive somewhere by the time of the main event – in our case, the chimes.
Second: Give key roles to a theater troupe, not animators. It’s more expensive, but it pays off in the level of execution and the quality of the experience. Especially for an audience that has seen plenty of standard programs and expects something different.