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Rebranding Ulybka Radugi
How We Caught the Attention of Both Passers-by and the Internet
Reading time: 2 minutes
Client:
Ulybka Radugi - a federal retail chain offering beauty, personal care, and home products. Founded in 2001, the brand now operates 1,800 stores across 270 Russian cities.
In 2023, the company underwent a major rebranding: a new logo, updated visual identity, and a refreshed slogan - “Bloom with a Smile.”
While the look changed, the mission remained the same: bringing joy to everyday shopping.
Challenge:
Our goal was to communicate the values of the new brand identity to Moscow residents and strengthen its association with natural beauty and self-care. The client set clear boundaries - a limited budget and a need for viral reach.
Solution:
We created a multi-channel activation strategy built around three elements:
An interactive flower installation in the shape of the new logo.
A subway flash mob with branded “Ulybka Radugi” newspapers and promoters.
A UGC-driven online campaign amplifying the emotional, feel-good effect of the experience.
The installation was placed at Khlebzavod No. 9, a creative hotspot in Moscow, to engage the young urban audience.
Meanwhile, the flash mob took place on the Circle Line of the Moscow Metro, reaching the city’s largest weekend traffic flow.
Together, the two activations connected two key audiences: creative youth and mass commuters.
Execution:
Installation Design & Setup
Step 1
We designed and built a 1.5-metre-high installation shaped like the letter “U,” filled with live flowers. The structure doubled as both a photo zone and a physical brand symbol - a literal representation of “Bloom with a Smile.”
Flash Mob in the Metro
Step 2
Promoters dressed in bright branded outfits distributed “Ulybka Radugi” newspapers across metro carriages, sparking curiosity and recognition.
Viral Momentum
Step 3
Within just four hours, all 220 flowers were taken by passers-by. Due to overwhelming demand, we urgently restocked with two more batches (420 additional flowers). People eagerly took flowers, posed for photos, and shared the moment on social media - turning the installation into a citywide viral sensation.
Results:
+300%
over target for total audience reach
₽0.43
Cost per contact
2 hours
time to distribute the first batch of flowers
3 batches
total flowers supplied, including two emergency restocks
Viral Effect
achieved through widespread organic UGC
“We explored many directions before finding the right insight ‘Take a flower and bloom with a smile. Because today, a smile is more valuable than a discount. Kindness is the new currency that builds emotional loyalty. Watching people take flowers, film our promoters, and share their smiles online proved that we struck the right chord.”