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For: Marketing directors and business owners in B2B companies who need a brand identity that reads as expert at first glance, without explanations or presentations.

Case Study: Developing a Brand Identity for a Marketing Agency – A Symbol Worth a Thousand Words

  • Reading time: 5 minutes
Client
Like Retail Marketing
/1
Business Type
A loyalty systems agency for retail networks, B2B market.
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Challenge
To look different from competitors in the industry and to convey an analytical approach through the brand's visual language.
/3
Solution
We developed a concept where the company's image and the tool's image align: a pie chart integrated into a letter of the logo.
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Scope
Logo, brand pattern, social media assets, presentation template, etc.
/5
Key Feature
The logo's elements work independently as a flexible visual foundation. The segment proportions can be adjusted for a specific client project, showing the distribution of priorities literally within the symbol itself.
In this case study:
How to find an image that not only looks different from competitors but also works as an argument.
Useful for marketers and business owners in the B2B segment who are looking for a brand identity for an agency or service with an analytical foundation.
Challenge: To look different from everyone else in the industry
The product is serious, the clients are demanding.
Like Retail Marketing works with retail chains: it helps build loyalty systems, analyzes customer behavior, and offers tools to increase sales. However, the industry's brand identity is typically predictable: strict fonts, neutral colors, a generic corporate language. In such an environment, a company with a strong methodology and analytical approach risks getting lost. The task was clearly defined: to create a brand identity that is visually different from competitors while simultaneously conveying the essence of the product – working with data, prioritization, and measurable results.
Research: What is perceived in the category
One visual code dominates the category of loyalty system agencies: geometric shapes, blue and grey color schemes, neutral typography. This is perceived as reliability, but not as expertise.
The analysis showed that most players are visually indistinguishable. None use the metaphor of their own toolkit in their symbol. Moreover, when clients of such agencies make partnership decisions, they look not only at case studies but also at how well the company itself manages meanings. The brand's visual language becomes an indirect argument for quality.

The conclusion that determined the direction of the work: the symbol should not be abstract but functional. It should literally show what the company does.
Strategy: Image through the tool
The positioning was built on a single idea: analytics as a way to see what others don't.
Hence the image: a pie chart. It is the universal language of anyone who works with metrics. The chart reads immediately as an analytical tool, an image of full coverage, and a metaphor for balancing priorities. At the same time, most agencies don't use this image. The spot on the category map was free.
Developing the Idea: A Chart within a Letter
The standard solution would be to take a chart and place it next to the name. The team asked a different question: what if the chart becomes part of the name itself?
In the word "Like," the letter 'e' is shaped like a circle with an open sector. We embedded a fragment of a pie chart right into it. The symbol and the typography merged into a single whole. The logo gained both an independent symbol and a concise typographic version without losing integrity.

This solution provided an additional effect: the segment proportions can be varied. The brand received a built-in tool for visual argumentation.
Logo: Three Application Modes
The symbol exists in three versions, each for its own task.
  • Short version – "Like_RM" horizontally: for formats where compactness is important.
  • Full version – "Like" with the subtitle "RETAIL MARKETING" below: for official materials.
  • Full version for small formats – "Like" with the subtitle on the side in one line: for applications where the vertical version doesn't fit.
Application: Presentation Template and Social Media
The first application that tested the system was the presentation template for the client.
The agency shows the presentation during negotiations with retail chains. Social media received three visual solutions. All three immediately read as one company.
Q&A
Project Team:
  • Like Retail Marketing
    client
  • Ekaterina Sichkar
    founder of the creative agency SICHKAR GROUP
  • Valeria Kuzma
    CEO
  • Victoria Lymar
    Director of Branding and Design
  • Anna Stefkina
    Senior Designer
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