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Rebranding Zelenopark:
How Identity and Brand Platform Made the Mall Trendy — and Boosted Loyalty by 32%
  • Reading time: 6 minutes
The Client:
A Major Shopping Mall
Zelenopark is a large shopping center in Zelenograd, Moscow Region. It’s more than just a shopping location — it’s a vibrant space that brings together fashion, technology, food, lifestyle, and leisure.

Before the rebranding, Zelenopark was a mall with ambition but lacked a clear strategy. Local residents often preferred going to Moscow for shopping, while the mall itself lacked a distinctive brand or philosophy.
The Task:
Relaunch the brand and win back the city’s attention
The client approached Sichkar Group with an ambitious goal — to completely change how people perceive the mall. Zelenopark wanted to become more than a place to shop; it aimed to become a destination, a place you’d want to return to again and again.

The core issue was that locals didn’t see Zelenopark as anything special — just another mall. People were traveling to Moscow even though a modern complex was right next door.

Our challenge was to:
  • Completely rethink the brand’s positioning, moving away from the generic "just a shopping mall" image
  • Bring the brand emotionally closer to its audience, so that people would see it as "theirs"
  • Create a flexible visual system that would work equally well on signage, social media, and events

The timeline was tight — just four months from strategy development to full rebranding. We also had to consider the interests of over a dozen tenants and work within a limited budget.

We began with in-depth research: interviewing two dozen visitors, analyzing seven competitors, and holding several strategic sessions.
The Solution:
A living brand with flexible visuals and a relatable tone of voice
We relaunched the brand with a new positioning: "Trend Center" - a place not just following trends but setting them. A platform for fashion, creativity, and urban culture.
Slogan: "Setting trends. Creating moments."

The visual identity is built around flexibility and expressiveness. The logo adapts. The color palette shifts depending on context. And the tone of voice speaks the audience’s language.
Execution:
  • Research and Audit
    Step 1
    We started by studying the real Zelenograd audience. Through interviews with visitors and residents, we identified habits, expectations, and pain points.

    We analyzed consumption patterns to understand why people chose Moscow malls instead — and what really matters when selecting a shopping or leisure destination.

    Key insight: The audience isn’t looking for just a mall — they want emotion, experiences, and a sense of novelty.
  • Positioning and Brand Philosophy
    Step 2
    The audit led us to a new idea: instead of competing with Moscow in terms of size or store count, we needed to shift perception entirely.

    We proposed a new format — not a shopping mall, but a "Trend Center."

    A key insight emerged: our target visitor is a trendsetter at heart, regardless of age or income. They want to discover, feel, and experience the new.

    Thus the slogan: "Setting trends. Creating moments."
  • Visual Identity System
    Step 3
    We developed the visual language based on two main principles: dynamism and flexibility.

    Logo: Since we’re talking trends, the "Z" isn’t static — it’s dynamic, flexible, and adaptable to various media and formats. Trends evolve, and so does the brand’s symbol.

    Color palette: We analyzed competitors and found room for a distinct visual identity. We chose a bold ultramarine blue — energetic and vibrant — as the core brand color.

    Visual elements were designed to scale easily across outdoor ads, social media, POS materials, navigation, TikTok zones, and even branded umbrellas and bags.
  • Brandbook and Channel Integration
    Step 4
    We created a detailed brandbook and implementation guidelines. The new identity was rolled out across:

    • Outdoor and in-mall advertising
    • Interior design and branded merchandise
    • Digital platforms and social media
    • The mobile app and in-mall navigation
  • Launching Activations Based on the New Brand
    Step 5
    We launched the TikTok-style "Content Factory" zone — 10 themed spaces for photo and video shoots.

    The "Content Factory" wasn’t just a photo area — it was a strategic tool to reflect the new brand style. Influencers and bloggers were invited to the launch to spread the word across their audiences, boosting awareness and increasing engagement.

    Summer is traditionally a low-traffic period for malls. To attract younger audiences and families, Zelenopark repurposed part of its parking lot into an active public space — even for those not visiting the mall.

    We solved this by creating the "TrendZone: A Park Among Concrete" — an open-air venue with a dance floor, music, summer cinema, stage, games, and coworking areas.
The Results: What Changed
  • +32%
    increase in audience loyalty, according to internal tracking
  • Shift of perception
    Zelenopark became a destination for fashion and experiences, not just shopping
  • Full 360-degree
    integration of the brand across all communication channels
  • +40%
    growth in organic social media reach
  • Featured in the ERZ ranking as one
    of the most notable mall rebrandings
  • The new identity was instantly embraced. It had clarity, boldness, flexibility, and multifunctionality. The new ‘Trend Center' positioning gave us the freedom to take risks, be first to innovate, and not fear mistakes — it gave us permission to lead trends in commercial real estate.
    Evgeniya Bekirova
    Marketing Director, DG Group (Zelenopark Management Company)
  • "When you manage a space with a broad audience, it’s not just about square meters — it’s about meaning. Zelenopark’s branding is a perfect example of how a visual system can amplify an idea, and how that idea can actually shape people’s behavior."
    Ekaterina Sichkar
    Founder, Sichkar Group
Project Team
  • Ekaterina Sichkar
    Founder, SICHKAR GROUP
  • Viktoria Lymar
    Head of Branding & Design
  • Yana Belousova
    Director of Creative & Strategy
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