Valeria
Kuzma
Kuzma
CEO of Sichkar Group creative agency
PROFILE
Specialist in crisis management, honest service and effective team leadership
Twice led the company from negative profits to reactive growth
During quarantine 2020, increased sales by improving service, and in 2022, after key clients had left, attracted a pool of new clients by winning cold tenders
Applies emotional intelligence to big sales
Practices sincere service and believes empathy has a role to play even in big deals
Sold a bottle of water for
2 million roubles
2 million roubles
Suggested a bottle of water to a stranger on the Aeroexpress train who turned out to be the director of a factory: a week later the agency was invited to a tender, a month later it was won
FORMAT OF THE COLLABORATION
- Presentation of the agency's case
studies at your event01 - Workshop with account
managers or sales02 - Audit of service tools and advice
on increasing customer loyalty03
We are committed to finding productive solutions to problems that neither the client nor the agency has faced before
– Valeria Kuzma
We are committed to finding productive solutions to problems that neither the client nor the agency has faced before
We are committed to finding productive solutions to problems that neither the client nor the agency has faced before
- 9 yearsin the SICHKAR GROUP creative agency
- 300+cold tenders with 36% positive conversion
- 30+people in the in-house team
- 9 yearsin the SICHKAR GROUP creative agency
- 300+cold tenders with 36% positive conversion
- 30people in the in-house team
CONTACTS